SHOKIF, Ahmad; KURNIAWATI, Eriska Fitri; NURFITRIA, Nia. ANALISIS KUALITAS PELAYANAN SIM DI POLRES TUBAN DENGAN METODE FUZZY SERVQUAL, KUADRAN IPA, DAN INDEKS PGCV. Prosiding SNasPPM, [S. l.], v. 7, n. 1, p. 201–209, 2022. Disponível em: http://prosiding.unirow.ac.id/index.php/SNasPPM/article/view/1237. Acesso em: 22 jul. 2024.