Politeness Strategies Used in Job Interview
Keywords:
Politness StrategiesAbstract
This study investigates the politeness strategies used in job interviews to understand their role in maintaining positive social relationships and minimizing face-threatening acts. Job interviews are critical in the hiring process, and effective communication is essential for both interviewers and interviewees. Building on Kasper's (1990) concept of politeness strategies, the research identifies and categorizes these strategies within the context of job interviews. Using qualitative analysis, a YouTube job interview video was transcribed and examined to identify instances of positive politeness, indirectness, and other relevant strategies. Findings reveal that both interviewers and interviewees employ various politeness strategies to create a friendly, respectful atmosphere, thereby enhancing the overall interview experience. For job seekers, these strategies can increase the likelihood of a positive outcome, while for interviewers, they facilitate more effective evaluations of candidates. This research contributes to the broader understanding of interpersonal communication in professional settings, offering practical insights for improving job interview interactions and reducing workplace stress.
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